Labor & Diverse Global Workforce
Fresenius Kabi creates an environment of mutual respect, encouragement, and teamwork.
We value our diverse global workforce
Fresenius Kabi is represented worldwide with its own locations, and numerous projects are thus placed in an intercultural environment. In many areas of the company, transnational teams are working on solutions to the manifold challenges in the healthcare sector. As the basis for the shared understanding of collaboration, Fresenius Kabi has defined company values that have been introduced worldwide. These values are anchored in the company and the employees cultivate a culture of cooperation across national borders, as well as across functions and hierarchies.
Fresenius Kabi has created global, regional, and local structures for training and developing employees. All employees are trained and qualified according to their functions and tasks. The Code of Conduct learning module was supplemented by a chapter on human rights in 2020. Compulsory data protection and information security training introduced at the end of 2018, was repeated in 2020. Furthermore, anti-corruption training was created and rolled-out in 2020. In 2020, mandatory online modules were also expanded in the industrial area. Fresenius Kabi documented training activities in more than 50 countries with more than 27,000 people trained in 2020 in internal learning management systems.
Due to the COVID-19 pandemic, the global quality management department in cooperation with the occupational safety and environmental protection department, created online training on the background, behavior and preventive measures related to the pandemic in various languages in 2020.
Leadership development at Fresenius Kabi has the aim of training and developing high performers and talents according to their individual requirements. Their performance should contribute to successfully executing the corporate strategy and to achieving the company’s growth targets. This is why Fresenius Kabi identifies talents, retains them within the company, and develops them further.
The development of employees to executives requires continuous learning and a clear focus on the company values of Fresenius Kabi. The company uses an annual talent review for a dialogue on performance, competencies, and development potential. This talent review is the basis for identifying, evaluating, and developing executives and talents in all of Fresenius Kabi’s regions, divisions, and central functions worldwide.
To gain valuable insights into business processes, and to increase employee loyalty to the company, Fresenius Kabi uses regional employee surveys to sustainably increase employee satisfaction. On-site employee surveys are an integral part of local human resources work, and the results of these surveys are important for the company, as they provide it with valuable information that helps to develop a stable and appreciative work environment for employees and to promote their engagement. In 2020, Fresenius Kabi conducted an employee survey in the United States. Furthermore, in 2020, Fresenius Kabi started preparing a global employee survey which is envisaged to be carried out in 2021.
Creating safe working conditions
The safety of Fresenius Kabi’s employees at their workplace is our central concern. The aim is to avoid all work-related accidents. To achieve this goal, the company has implemented standard operating procedures (SOPs), other regulations, and instructions to provide a global framework for occupational health and safety which are part of Fresenius Kabi’s integrated quality management system. The implemented occupational health and safety guidelines focus on the following principles:
- implementing the necessary measures to ensure the health and safety of employees,
- ensuring and supporting continuous improvement,
- avoiding work-related injuries, illnesses, and other incidents, e.g., implementing technical protection measures,
- performing hazard and risk assessments for all routine and non-routine activities,
- complying with applicable legal requirements and other occupational health and safety requirements,
- providing and ensuring the continuous safe operation of facilities, machinery, and equipment,
- safe handling, use, storage, and proper disposal of hazardous substances.
Risk assessment is an integral part of the occupational health and safety management. Based on the risk assessment, occupational health and safety measures are derived and performed locally. This is supplemented by a notification system through which work-related accidents are reported, recorded and categorized. To support its occupational health and safety management, Fresenius Kabi has introduced a management system in accordance with the international standard ISO 45001. The management handbook and standard operating procedures provide global management requirements for the certified organizations’ local occupational health and safety management. The implementation of the management system is ensured by internal global audits. The global management system is audited on an annual basis and certified by TÜV Rheinland. It covers all employees as well as temporary workers at certified sites. The local management reviews the occupational health and safety management system at least once a year, with regard to its continued suitability, appropriateness, effectiveness, and potential for improvement.
Currently, 21 organizations of Fresenius Kabi are certified according to the standard ISO 45001. The company is working on rolling out the certification according to ISO 45001 to all manufacturing plants by 20231. Fresenius Kabi aims to improve occupational health and safety processes there and align them with internationally recognized standards. In 2020, 2 additional manufacturing plants have been included in the ISO 45001 certification of Fresenius Kabi. Local targets are set at the certified organizations to enhance the occupational health and safety management.
Experts in the global Environmental and Occupational Management department analyze and evaluate working procedures, risks, objectives, and occupational health and safety programs, and enable exchange about occupational health and safety throughout the company. Fresenius Kabi performs global internal audits at its organizations to identify potential for improvement. If necessary, the company develops measures to tap this potential together with local responsible persons. Due to the COVID-19 pandemic, audits have been conducted virtually in 2020. Quarterly telephone conferences with representatives from the certified organizations are held to foster exchange about work-related accidents and their prevention.
Fresenius Kabi documents all accidents that lead to lost working time – worldwide and for all employees, including temporary workers. All reported cases are categorized according to their impact on employee’s health and their severity. Furthermore, the local management assesses the documented cases to decide whether technical improvements, other working equipment or instructions, or further training are required to avoid future work-related accidents and improve occupational health and safety for employees. Occupational health and safety reports are submitted to the management board as well as other relevant functions of Fresenius Kabi on a quarterly basis.
Fresenius Kabi calculates the lost time injury frequency rate (LTIFR)2 from the data it collects and uses it as an indicator for occupational health and safety; the LTIFR improved by 12% compared to the previous year. Fresenius Kabi also considers the lost time injury severity rate (LTISR) in its analysis.
1. The certification roll-out is going to be concluded at all manufacturing plants of Fresenius Kabi in 2023. The certification issuance from the individual certification companies may extend into the following year. 2. LTIFR: Number of work-related accidents with at least one day’s absence from work in relation to hours worked multiplied by 1,000,000.