Medical Information Support
Fresenius Kabi provides a dedicated Medical Information service for parenteral nutrition, biosimilars, sterile solutions, and generic drugs for customers in the UK.
In our 2025 Customer Feedback Survey, our team scored 9/10 for knowledge and information satisfaction scores.
Our team can support with:
- Customer training on the Aspects of Parenteral Nutrition Stability
- Compatibility information for a wide range of PN admixtures containing Fresenius Kabi products
- Compatibility for a wide range of drug additions to Freeflex®, Freeflex® +, Steriflex®, and Kabipac® product lines
- Technical support regarding the use of Fresenius Kabi IV drug therapy, sterile solutions, biosimilar and parenteral nutrition products
What our customers say:
"The team is always very responsive and knowledgeable, able to advise on stability issues"
"The MI team is always very prompt and professional in responding to queries."
How to Contact the team:
Telephone: 01928 533 575
Email: Medical.Information-UK@fresenius-kabi.com
The team is available Monday to Friday 08:00 - 17:00 and 10:00 to 15:00 on UK public bank holidays (except Christmas day)
If lines are engaged calls are automatically directed to the department voicemail which is checked regularly.
Adverse events should be reported. Reporting forms and information are found at https://yellowcard.mhra.gov.uk
Adverse events should also be reported to Fresenius Kabi Limited.
Tel +44 (0)800 090 2513 Email: Pharmacovigilance.GB@fresenius-kabi.com
GB-NP-2600013 March 2026