Contact Medical Device Customer Service

For assistance placing an order, determining order status, confirming product availability or answering any other non-clinical or non-technical questions you might have regarding Fresenius Kabi USA medical device products contact us at:

Toll Free: (888) 333-6925
Fax: 800-395-3291
Email: mdservice.usa@fresenius-kabi.com
Hours: Monday - Friday, 7 a.m. - 6:00 p.m. (CST)

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Award-winning service

Highly trained, with a deep commitment to addressing and exceeding customer expectations for performance and service, we’re proud to say the Fresenius Kabi’s support group received an Omega customer satisfaction score of 99% in our latest report. 

Support right when you need it

Our Customer Services team knows that rapid response and resolution are crucial to keeping your operations running at optimum levels, and have built the procedures to make it happen.