Contact

At Fresenius Kabi Canada, we welcome your questions, comments and requests.

Please select the type of inquiry from the drop-down menu and fill in the form below. You can also get in touch with us directly using the contact details provided.

The fields marked with * are mandatory. Please fill in.

General Inquiries:

Head Office:

Fresenius Kabi Canada
165 Galaxy Blvd, Suite 100
Toronto, Ontario
M9W 0C8

Main Phone: 905-770-3711
Toll Free: 1-877-779-7760
Fax Number: 1-844-513-1522

Customer Service and Order Services:

Our Customer Service Department is always happy to help you find the answers you need, and provide you with the most up to date information. For ordering or information, please contact us.

Customer Service Hours are:
Monday – Friday, 8:30 a.m. – 4:30 p.m. EST

Toll Free: 1-877-821-7724
Fax Toll Free: 1-877-821-2108
Email: canada_customerservice@fresenius-kabi.com

Terms & Conditions

▸ View Terms & Conditions

Medical Information:

For medical information inquiries, please contact us by phone or email to speak to one of our Medical Information Specialists.

In case of medical emergency, please contact your physician immediately.

Toll Free: 1-877-779-7760
Fax Toll Free: 1-844-605-4465
Email: canada_medinfo@fresenius-kabi.com

To help expedite your request, please provide the following:

First Name, Last Name, Title
Institution Name
Street Address, City, Province, Postal Code
Email
Phone
Product
Comments/Description

Adverse Drug Reaction Reporting:

To report an adverse reaction with a specific Fresenius Kabi product, please contact us at:

Toll Free: 1-877-779-7760
Fax Toll Free: 1-844-605-4465
Email: canada_vigilance@fresenius-kabi.com

For your convenience, please click here to download the CIOMS form to be completed with all details required for reporting.

Product Quality Complaints:

For product related complaints please contact us at:
canada_product_complaints@fresenius-kabi.com