Contact

At Fresenius Kabi, we welcome your questions, comments and requests.

To receive additional company related information on Fresenius Kabi please get in touch with us by using the below offered contact details. Though we will endeavor replying to these requests as quickly as possible, kindly note that response may be delayed by weekends and public holidays and will be handled according to the urgency of the matter. Please note that your request will be answered within Jakarta business hours.

To report any adverse event (also known as side effects) that might be related to a Fresenius Kabi pharmaceutical product or medical device, please contact us by using below offered vigilance contact details. These requests will be processed immediately.

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Fresenius Kabi Indonesia

Menara Bidakara

Menara Bidakara 1, 18th - 19th floor
Jl. Jend. Gatot Subroto, Kav 71-73
South Jakarta - 12870
Phone : ​​​​​(+62) 21 8379 3363
Fax     : (+62) 21 8379 3364

Our Plant Sites:​

Jababeka Site

Kawasan Industri, Jababeka Tahap V, Blok B1B1
Jayamukti, Central Cikarang, Bekasi Region, West Java

Padalarang Site

Jl. Raya Simpang No. 383
Padalarang, West Java

Vigilance​

You are encouraged to report adverse drug reactions (also known as side effects) or incidents* that might be related to a Fresenius Kabi product to:

 

24-hours phone service: +62 855 7200 206 
E-mail: pv.indonesia@fresenius-kabi.com

 

*Incidents: any malfunction or deterioration in the characteristics and / or  performance or durability of the device, as well as any inadequacy in the labeling or the instructions for use which, directly or indirectly, might lead or might have led to the death of a patient or user or to a serious deterioration in their state of health.